Blog
Concept Understanding: Cross-Selling and Product Diversification
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Tutoring firms can benefit in a predictable and measurable way by cross-selling products to current clients. One of the nice things about cross-selling is that it implies an high level of engagement between tutor and client. Most folks reading this now have probably engaged in add-ons (or cross selling) just to provide excellent client service without actually understanding the inherent benefit to their business. As the Test Prep & Tutoring world becomes more commoditized th ... |
How to Manage Tutor No-Shows
The unique and profound stress that comes from a tutor missing an assignment is a common issue faced by tutoring company owners. In such a situation, the owner must determine how much to explain, defend, or concede to the client during a difficult conversation with the parents.
To mitigate the impact of such situations, it's important for tutoring companies to anticipate and plan for such events in advance. Tutor no-shows can be considered a predictable crisis and contingency planning can help ...
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